Quality in long-term care: Rethinking Frameworks and Approaches for assessment and improvement

GOLTC Quality Improvement in Long-Term Care Interest Group webinar

Date: February 13, 2025

Time: 2:00pm – 3:30pm GMT (you can check your local time here.)

Link: Register to join on Zoom

Ensuring high quality care in long-term care settings is a challenge. This includes the provision of physical and psychosocial care and support, but also a strong focus on person-centeredness and quality of life. From this perspective, aspects such as autonomy, dignity, comfort, meaningful activities, and relationships are important in addition to quality in terms of safety and care outcomes.

In this webinar, we will present the conceptual framework for quality management in long-term care that was launched by the WHO in December 2024. This report underpins that for achieving the highest possible quality of care a paradigm shift is needed from focusing solely on quality assurance to embracing quality management and continuous improvement. We will look at the application of this framework and explore the key role of learning in quality improvement in long-term care systems.

The webinar will cover:

1. Introduction to the Global Observatory of Long-Term care and welcome (Adelina Comas-Herrera, Care Policy and Evaluation Centre, LSE, UK).
2. Introduction to the GOLTC Quality Improvement in Long-Term Care Interest Group (Bellis van den Berg, Centre of expertise for care and support, The Netherlands)
3. Presentation: Introduction to the WHO report on QI in Long-term care (Stefania Ilinca, Cassandra Simmons, WHO European Office) 
4. Q&A on the report
5. Discussion about and exploration on how this shift form quality assurance to quality management and continuous improvement can be put into practice (Henk Nies, Emeritus endowed professor of Organisation and Policy Development in Long-term Care at the Vrije University of Amsterdam, the Netherlands)
6. Discussion about the focus and interests of the Quality Improvement in long-term care Interest Group: what are the interests of members, what are the needs, what could be interesting outputs of the SIG (Bellis van den Berg, Centre of expertise for care and support, the Netherlands)