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GLOBAL
OBSERVATORY
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CARE

Part of the International Long-Term Care Policy Network (ILPN)

 

Juliette Malley

Care Policy and Evaluation Centre, London School of Economics and Political Science

Juliette Malley

I am an Associate Professorial Research Fellow at the Care Policy and Evaluation Centre at the London School of Economics and Political Science and an NIHR School for Social Care Research Senior Fellow.

My research interests include innovations in the delivery and organisation of adult social care; evaluation of complex interventions, including issues relating to the measurement of user experience, quality and outcomes; and the governance, performance and reform of long-term care systems. I have advised the English Department of Health and Social Care, Social Care Wales, OECD, NICE and NIHR on these topics.

I currently co-direct the Social Care Rapid Evaluation Team (SOCRATES) – a new team delivering rapid evaluations of social care innovations and service development – and am the incoming Deputy Director of the NIHR Policy Research Unit in Policy Innovation and Evaluation with responsibility for the social care team and innovation theme. I also lead the Supporting Adult Social Care Innovation project — a five-year study which seeks to build the evidence base to support the adult social care sector to start-up, implement and spread affordable innovations that work well for everyone.

All of my work is underpinned by a concern with making the research useful to and usable by policymakers, practitioners and the public.

FURTHER INFORMATION

Countries United Kingdom (England);
Topics Care innovations; Ecosystems of care; Evaluation of LTC systems and services; Governance and LTC systems organisation; LTC Policy; LTC Systems; New models of care; Outcome measurement in LTC; Quality regulation and accreditation for LTC services; Social Innovation in LTC; Survey measures; Technology and LTC;
Methods Comparative policy analysis; Mixed methods; Qualitative studies; Quantitative data analysis; Surveys; Theory and frameworks; Trials and other evaluations;
Role Research;
Interest Groups Care home markets and regulation; Innovation in Long-Term Care; Long-Term Care Policy; Quality improvement in Long-Term Care; Social Care Reform in England; Technology and Long-Term Care;
ORC.ID0000-0001-5759-1647
GOOGLE SCHOLARhttps://scholar.google.co.uk/citations?user=pl5AH2gAAAAJ&hl=en
X (Twitter)https://twitter.com/@JulietteMalley
LinkedInhttps://uk.linkedin.com/in/juliette-malley-35a2583?trk=people-guest_people_search-card
Key publications

Witness seminar: Manthorpe, J., & Purcell, C. (Eds.) (2024). Towards an ‘Ordinary Life’. A Witness Seminar. 14th July 2023, NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King’s College London.(published online 18 Jan 2024) https://doi.org/10.18742/pub01-170
Infographic: Supporting Adult Social Care Innovation (2024) Journey one: business model innovation. Care Policy and Evaluation Centre, London School of Economics and Political Science, London, UK. https://doi.org/10.21953/lse.8z0duqnj1vuf
Infographic: Supporting Adult Social Care Innovation (2024) Journey two: systems innovations. Care Policy and Evaluation Centre, London School of Economics and Political Science, London, UK. https://doi.org/10.21953/lse.tlsf1nv7h3dp
Infographic: Supporting Adult Social Care Innovation (2024) Journey three: social innovations. Care Policy and Evaluation Centre, London School of Economics and Political Science, London, UK. https://doi.org/10.21953/lse.59tzb0xrn4j2
Journal article Purcell C, Manthorpe J, Malley J (2025) Understanding the Role of Internal Governance Units in the Process of Social Innovation: The Case of Shared Lives Plus in England. Research Policy 54(1). https://doi.org/10.1016/j.respol.2024.105152
Journal article Purcell C, Manthorpe J, Malley J (2025) The challenge of scaling-up social work innovations: a case study of Shared Lives schemes in England. British Journal of Social Work. bcae206 https://doi.org/10.1093/bjsw/bcae206
Blog Carl Purcell (2023) How do innovations spread? What we can learn from Shared Lives schemes and the role of Shared Lives Plus? NIHR Policy Research Unit in Health and Social Care Workforce at King’s College London Blog (posted online November 27, 2023) https://blogs.kcl.ac.uk/socialcareworkforce/2023/11/27/how-do-innovations-spread-what-we-can-learn-from-shared-lives-schemes-and-the-role-of-shared-lives-plus/
Blog Carl Purcell (2023) How can we scale-up innovations? Lessons from the development of four local Shared Lives schemes. NIHR Policy Research Unit in Health and Social Care Workforce at King’s College London Blog (posted online November 27, 2023) https://blogs.kcl.ac.uk/socialcareworkforce/2023/11/27/how-can-we-scale-up-innovations-lessons-from-the-development-of-four-local-shared-lives-schemes/
Blog Annette Boaz, Juliette Malley and Raphael Wittenberg (2023) Filling the gaps – can research play a more innovative role in adult social care? LSE Impact Blog, (posted online October 2nd, 2023) https://blogs.lse.ac.uk/impactofsocialsciences/2023/10/02/filling-the-gaps-can-research-play-a-more-innovative-role-in-adult-social-care/
Briefing Marczak, Joanna and Wistow, Gerald (2024) Better Care Together Thurrock. Innovation Case Study Briefing (1). Care Policy and Evaluation Centre, London School of Economics and Political Science, London, UK. https://doi.org/10.21953/lse.ln380m5meht6
Briefing Purcell, Carl, Malley, Juliette and Manthorpe, Jill (2024) Shared Lives. Innovation Case Study Briefing (2). Care Policy and Evaluation Centre, London School of Economics and Political Science, London, UK. https://doi.org/10.21953/lse.8jjpp4vt9zi6
Malley, Juliette, Maddison, Jane, Zigante, Valentina and Birks, Yvonne (2024) Equal Care co-op. Innovation Case Study Briefing (3). Care Policy and Evaluation Centre, London School of Economics and Political Science, London, UK. https://doi.org/10.21953/lse.eagbgi935wu7
Briefing Marczak, Joanna, Fernández, José Luis and Wistow, Gerald (2024) London Association of Directors of Adult Social Services: Market Insight Tool. Innovation Case Study Briefing (4). Care Policy and Evaluation Centre, London School of Economics and Political Science, London, UK. https://doi.org/10.21953/lse.lmbnk58nh3vd
Malley, Juliette, Maddison, Jane, Zigante, Valentina and Birks, Yvonne (2024) Springfield Healthcare. Innovation Case Study Briefing (5). Care Policy and Evaluation Centre, London School of Economics and Political Science, London, UK. https://doi.org/10.21953/lse.spydgqcqoi69
Malley, Juliette, Maddison, Jane, Zigante, Valentina and Birks, Yvonne (2024) WCS Care. Innovation Case Study Briefing (6). Care Policy and Evaluation Centre, London School of Economics and Political Science, London, UK. https://doi.org/10.21953/lse.0m2olpv4zri4